Please read the park terms and conditions below:

Admission

Admission is only permitted after registering at reception.

At least one of the party members must be aged 18 or over.

Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

No refunds/discounts for inclement weather, late arrivals or early departures.

Units will be allocated on arrival.

Coronavirus

All onsite food and drink establishments are closed due to restrictions imposed by the coronavirus outbreak.

Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.

Minimum spacing of 2 metres between pitches.

Dogs

Dogs are prohibited from main facilities and amenities.

Dogs must be kept on leads and supervised at all times.

Guide dogs are allowed on site free of charge.

Extras

Facilities/activities including the use of washing machine and tumble dryers are subject to extra charges payable on arrival.

Motorbike(s) can be brought instead of the car(s) included.

General

Bookings are nominative and non-transferable.

Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Generators, disposable barbecues, and storage of petrol/diesel are not permitted.

In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Quiet (afternoon) hours must be respected between 10 p.m. and 8 a.m..

Quiet hours must be respected between 10 p.m. and 8 a.m..

Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation

Hired accommodation: £50.00 damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Occupancy

No hen/stag parties permitted.

Single-sex bookings of 4 or more people (couples and immediate family members excepted) are not permitted.

A cable measuring at least 15 metres is needed for the electric hook-ups.

You must follow the management directives when pitching your tent/unit and related equipment.

Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Firearms are not permitted.

Open fires are prohibited.

Taxes

This area is not subject to city tax.

Vehicles

Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

Visitors

Visitors must leave the premises by 10 p.m..

Visitors must register at reception and pay their fee.

Additional terms

Drinking alcohol is only permitted on your pitch.

Repeatedly overloading the electricity supply will result in it being switched off. No refunds will be offered.

Reception is unmanned from 15/09 to 15/05, please contact the site on arrival to check-in.

Cancellations

Bookings cancelled before the final balance is paid may be transferred to another date.

In the event of cancellations 'after' payment of balance, please refer to your holiday insurance policy, as we cannot refund. 

We can only offer alternative dates. 

We strongly advise our customers to take out holiday insurance for your stay.